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The Right to Information Act, 2005 – RTI Online Portal

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Overview of RTI Online Portal

The RTI Online Portal, developed by the Department of Personnel and Training (DoPT), Government of India, facilitates the submission of RTI applications and first appeals electronically. This platform aims to streamline the process of obtaining information under the Right to Information Act, 2005, ensuring transparency and accountability in the functioning of public authorities.

Key Features

  • Online Submission: Citizens can submit RTI applications and first appeals online to central government ministries and departments.
  • Payment Gateway: The portal supports electronic payment of RTI application fees through various modes, including internet banking, debit/credit cards, and UPI.
  • Guidelines and Support: The portal provides detailed guidelines and a user manual to assist applicants in the submission process.
  • Status Tracking: Applicants can track the status of their RTI applications and appeals through the portal.
  • Accessibility: The portal is accessible in multiple languages, including Hindi and English, to cater to a diverse user base.

How to File an RTI Application Online

  1. Visit the Portal: Go to https://rtionline.gov.in.
  2. Submit Request: Click on the "Submit Request" option to initiate the application process.
  3. Read Guidelines: Review the "Guidelines for use of RTI Online Portal" and click on the checkbox indicating that you have read and understood the guidelines.
  4. Fill Application Form: Provide necessary details, including the Ministry/Department, applicant's information, and the text of the RTI request (up to 3000 characters). For longer requests, attach a supporting document in PDF format.
  5. Make Payment: Pay the prescribed fee (₹10 for general applicants; no fee for BPL applicants with valid proof) using the available payment options.
  6. Submit Application: After payment, submit the application. A unique registration number will be generated for future reference.

How to File a First Appeal Online

  1. Visit the Portal: Access the portal at https://rtionline.gov.in.
  2. Submit First Appeal: Click on the "Submit First Appeal" option.
  3. Enter Details: Provide the RTI request registration number, email ID, and security code.
  4. Fill Appeal Form: Complete the appeal form, specifying the grounds for appeal and attaching any supporting documents if necessary.
  5. Submit Appeal: Submit the appeal. A unique registration number will be generated for tracking purposes.

Payment Methods

  • Internet Banking: Through the State Bank of India (SBI) payment gateway and its associated banks.
  • Debit/Credit Cards: Master/Visa and RuPay cards.
  • UPI: Unified Payments Interface for seamless transactions.

Important Guidelines

  • Character Limit: The RTI request text is limited to 3000 characters. For longer requests, attach a PDF document.
  • Supporting Documents: Only alphabets (A-Z, a-z), numbers (0-9), and specific special characters are allowed in the text. Supporting documents should be in PDF format and not exceed 1MB in size.
  • BPL Applicants: Citizens below the poverty line are exempt from the RTI application fee but must provide a valid BPL certificate.

Conclusion

The RTI Online Portal serves as a crucial tool in empowering citizens to exercise their right to information, thereby promoting transparency and accountability in the functioning of public authorities. By simplifying the process of filing RTI applications and appeals, the portal contributes to the strengthening of democratic governance in India.

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